In the current hospitality climate of 2026, a paradox plagues growing restaurant groups and hotel chains: as revenue and site counts increase, operational control often diminishes. Operations Directors and CFOs frequently find that despite operations running "smoothly" on the surface, Gross Profit (GP) varies wildly between sites, stock-outs become frequent, and margins erode without a clear cause. The issue is rarely a lack of effort or demand; it is almost invariably the result of manual requisitioning.

As a result of rising global inflation, many UK businesses—including the hospitality sector—are facing increased costs. We are feeling the effects of a fuel crisis, which has driven up utility costs and led to weekly notifications from suppliers about price increases. Also, Ukraine's conflict with Russia is restricting grain exports by that country—a significant supplier of sunflower oil (also used in biodiesel). As economic conditions continue to change, businesses must focus on cost controls and sound purchasing practices.